Hello all,
real quick background. My tractor, bx2380, was/is having a transmission (assumption) problem of some sort. I talked with the service center and checked everything to no avail. I finally took the tractor in for them to diagnose and repair. They called me back a day or so later and said that they thought the issue was probably a spider gear or perhaps a broken dog clutch.
Now they have completely disassembled the tranny and just today told me there is nothing wrong - that they can find. They did say there might be one other thing causing the issue (not tranny related).
My more general question is this - what do I owe them (financially) considering that the diagnosis has been (at least thus far) inconclusive and they've basically performed exploratory surgery without knowing what they have been looking for.
As you might imagine, I'm feeling very frustrated at the moment.
Thanks
real quick background. My tractor, bx2380, was/is having a transmission (assumption) problem of some sort. I talked with the service center and checked everything to no avail. I finally took the tractor in for them to diagnose and repair. They called me back a day or so later and said that they thought the issue was probably a spider gear or perhaps a broken dog clutch.
Now they have completely disassembled the tranny and just today told me there is nothing wrong - that they can find. They did say there might be one other thing causing the issue (not tranny related).
My more general question is this - what do I owe them (financially) considering that the diagnosis has been (at least thus far) inconclusive and they've basically performed exploratory surgery without knowing what they have been looking for.
As you might imagine, I'm feeling very frustrated at the moment.
Thanks