We had similar luck with waste management here. It was paid quarterly and they would mail the invoice out in such a way that you were past due 2 days after the invoice showed up.RCW, need to be careful with situations like you describe. We had the same mom/pop/family trash haulers for over 30 years for two different locations. At some point the small co. was bought out by the trash mafia WM. They send a picture on my email showing some trash outside the tote and the lid not able to shut down and charged $90 each event.
When I told them to cancel my service they said I had to pay to release me from their contract. Didn't know I had a contract and asked for evidence. Turns out I have to pay the average monthly fee of the last year for 12 months to be released from the contract.
The lesson to learn, the contract was in very small writing on one of the monthly invoices for the mom/pop/family business, at the very bottom for one month and had never been there before. My wife pays a bill just before it's a bill and she just paid the amount since we'd been doing it for years. They do that so when they go to sell the business they have evidence and contracts for x amount of accounts which nets them more money!!!!
They would then miss the next week's pickup wince your were past due on your payment.
I finally got fed up and canceled. They said I owed xxx.
I had already counted up all the missed weeks of trash removal. I pointed out to the lady on the phone, that based off all the missed pickups, they owed me 2 months of trash collection.
She said they wouldn't be giving me two months trash pick up.
I told her then it sounds like we are even and good luck collecting on what they say they owe.
I actually told her I hoped they would take me to court over it since I have documentation of all the weeks they neglected to pick up my trash.