Warranty Papers

lynnmor

Well-known member

Equipment
B2601-1
May 3, 2021
1,293
998
113
Red Lion
When purchasing a new tractor, should there be warranty papers showing date of delivery supplied? I have nothing, and now see that my invoice is dated six weeks in arrears showing the date it was ordered.
 

SDT

Well-known member

Equipment
multiple and various
Apr 15, 2018
3,084
923
113
SE, IN
When purchasing a new tractor, should there be warranty papers showing date of delivery supplied? I have nothing, and now see that my invoice is dated six weeks in arrears showing the date it was ordered.
You should have been given a dated warrant booklet.

More importantly, your invoice should reflect the date of delivery rather than order date.

I would insist that both be rectified.

SDT
 
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lynnmor

Well-known member

Equipment
B2601-1
May 3, 2021
1,293
998
113
Red Lion
I just wanted to confirm that others did receive the paperwork. I emailed the salesman and he simply attached the brochure page showing warranty and said to use the My Kubota App. The salesman was out when I picked it up and I dealt with a clueless young lady. I want the real papers and you folks confirmed that I have a problem. I'll be playing with the app shortly to see if it is of any use.
 

lynnmor

Well-known member

Equipment
B2601-1
May 3, 2021
1,293
998
113
Red Lion
The My Kubota App does not help with the warranty, it only provides a link to general information.
 

GeoHorn

Well-known member
Lifetime Member

Equipment
M4700DT, LA1002FEL, Ferguson5-8B Compactor-Roller, 10KDumpTrailer, RTV-X900
May 18, 2018
5,579
2,947
113
Texas
It might be a lot more “secure” to PM (send private msg) to Jared rather than post your SN on the WWW.

(come back and “edit” your msg above to delete your SN)
 

Jared 756

Member

Equipment
MX5400, L3901 and B2601
Jun 9, 2021
55
34
18
Washington st
It hasn't been registered yet which isn't surprising as it can take some time. I will keep checking periodically, it will be interesting to see if they use the actual registration date or try and back date it to the invoice date.
 

forky

Active member

Equipment
L2501 HST 4X4 8N
Feb 23, 2021
249
247
43
Wisconsin
My dealer delivered my tractor with all the implements, as well as all the physical paperwork for each piece, all dated the day of delivery. He also explained the warranty for each piece. Top notch family owned business and I couldn't more pleased with my purchase.