20 hours on new Machine, Hydraulic Pump Failure, Advice needed.

[ItBmine]

Absolutely DEMAND a full system flush and an extended warranty at no cost to you. Or they can have it back.

Even though it has filters, I have seen this happen on large Cat excavators and they were not flushed good enough and they destroyed themselves shortly afterwards.

 

[whitetiger]

Absolutely DEMAND a full system flush and an extended warranty at no cost to you. Or they can have it back.

Demanding and making threats will get you only what is spelled out in the Warranty agreement that you signed. You can ask for extras, but start making demands and see where it gets you, especially when your signature is on the warrant liability and limitations papers.

Sometimes Kubota will approve a full system flush if you file a pre-approval and present a good case for doing it, including pictures.

 

[ItBmine]

Demanding and making threats will get you only what is spelled out in the Warranty agreement that you signed. You can ask for extras, but start making demands and see where it gets you, especially when your signature is on the warrant liability and limitations papers.

Sometimes Kubota will approve a full system flush if you file a pre-approval and present a good case for doing it, including pictures.

Well worked for me. I got extended warranty from Kubota and a free service from dealer when my dealer gave me my new K-Connect with no oil in the gear boxes.
Voice you concerns and don't be an a-hole and sometimes you will be surprised with what you can get.