OK rant time,,,, again

skeets

Well-known member

Equipment
BX 2360 /B2601
Oct 2, 2009
15,475
4,895
113
SW Pa
So I get an Email from Citi saying I owe money. OK I didnt buy anything so I call, and yall kow how much I love talking to someone that does not speak the kings english ! All I wanted was to contest the charge,, 5, count them 5 people, I was transferred to to help me dispute the charge and each one was worse than the one before! I swear I was back in Saigon! The charge has not been resolved and not one would/could transfer my call to any one that spoke intelligible English . So I was cut off. I guess they don't like someone telling them that they cannot be understood!!!! Grrrrrrrrrrrrrrrrrrrrrrrr
 
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Hugo Habicht

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Lifetime Member

Equipment
G1900
Jun 24, 2024
1,318
1,897
113
Ireland
In those cases I use the good old fashioned letter on paper. Registered if required.

Typically way faster to type, print and stick into an envelope than hanging in a waiting queue for 20 minutes and then talking to people that do not understand what this is about.

I have better things to do with my life than wasting it on a phone.
 

#40Fan

Well-known member
Jul 21, 2022
497
342
63
USA
I hope you called the number on the back of your credit card and not the number that you received in the email.
 
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