Recent content by Mr Haney

Then Kubota is a fool.

Sorry you're having trouble with your cylinder. As far as I know, whatever I said in post 4 is right. I have not gotten rid of the mower yet, and the deck is going up and down just fine. I have not checked for leaks, but there is no reason why there should be any. No oil has appeared on the...

The dealer picked the mower up last week, and it just came back. The missing part (tiny piece of bent sheet metal) has been installed. The step appears to be the original, but they did a credible job of fixing the dent. There is a little waviness there, but you can't see it from 20 feet. I...

No, it's pushed in.

He saw the email and returned my call. They are picking the mower up on the 7th. Still skeptical about the step, which is surprising. Maybe the driver dented it.

Still no word from the salesman, so I left a call for the service manager, and I have tried to email him. Oddly, the website lists email addresses for a bunch of employees, but they left the service manager out. Being a clever person, I saw that the other addresses were just one initial and a...

I think they may be ghosting me now. Web says to contact the service manager or the guy who manages the branch.

I didn't bother with that. My home policy covers it, but the deductible is higher than the price of the part. I will see what pressure I can apply, and if I can't get them to step up, I'll just buy the part and install it. Interesting way to treat a customer who just bought two pieces of...

If I can't get anywhere with the sales guy, I will contact the guy who runs the chain. I bought a diesel cart plus a mower, so you would think they would stand behind a $200 part.

Here is the response so far: They didn't catch the hinge bolt problem, either.

Seems like this should qualify for a warranty repair.

In other news, it came with the floor skirt pushed in on one corner. Think I should insist on a repair, or is that too picky?

The hinge bolts were in the wrong hole. They are taking it back to see what else was screwed up.

It looks like someone put the hinge bolts in the wrong holes.

I got fed up with repairing the ZD326 and bought a ZD1211 with a 60" deck. Today I decided to start using it. The ROPS will not go down. My property is flat, and I have to mow under some overhanging trees, so I don't use a ROPS. I removed the pins and the anti-rattle devices. I had to loosen...