Dealing with Dealer

MountainCatBob

New member

Equipment
LX2610
Nov 24, 2021
4
2
3
Abingdon, Virginia
So I need a backhoe. The dealer told me he had ordered a BH4966 subframe kit earlier in the year and it would arrive in December, 2021, so I went ahead and paid for a new LX2610 and it was delivered based on the what the dealer said. When I checked on the parts, a week later, I was informed that the BH4966 is back ordered and will not be available until August 2022 and the sales person is now out with COVID! I need this equipment for a project that is starting in Jan of 2022. Any suggestions about my course of action?
 

MountainCatBob

New member

Equipment
LX2610
Nov 24, 2021
4
2
3
Abingdon, Virginia
Rent a mini x for project or postpone the project. Its not going to get any better any time soon.
Thanks. I'm sure you're right about the supply line. This is one of the reasons I decided to buy one now. Unfortunately, the other main reason is to avoid paying rentals. Besides, it makes me feel like the dealer is trying to take advantage.
 

Bmyers

Well-known member
Lifetime Member

Equipment
Grand L3560 with LA805 loader, EA 55" Wicked Grapple, SBX72 BB, LP 1272 mower
May 27, 2019
1,550
1,115
113
Southern Illinois
Planning projects, add an extra six months minimum if you don't have everything you need on hand. Might get lucky and some pieces come in sooner, other parts could take longer, much longer. This isn't unique to tractor industry, everything is seeing this.

Also, if you think you will be using rental equipment in January, start talking to the rental place now and getting things firmed up. Rental equipment, at least in our area is in short supply as people are using that as their fall back plan.
 
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MountainCatBob

New member

Equipment
LX2610
Nov 24, 2021
4
2
3
Abingdon, Virginia
Planning projects, add an extra six months minimum if you don't have everything you need on hand. Might get lucky and some pieces come in sooner, other parts could take longer, much longer. This isn't unique to tractor industry, everything is seeing this.

Also, if you think you will be using rental equipment in January, start talking to the rental place now and getting things firmed up. Rental equipment, at least in our area is in short supply as people are using that as their fall back plan.
Great Advice!!!
I bought the this on the assurance that the local dealer would provide an operational backhoe within a month or 6 weeks, with the understanding that time is of the essence, and I did have other options...

BTW, I'm a retired building contractor of 30+ years, so I'm taking my time these days. Just love not having to chase the clock, though old habits die hard. Landscaping/terracing a small lot and building a nice timber frame garage/shop so the slab has to be poured in the Spring. Maybe I can get it under roof by the Fall. I have rented and operated many machines, including different Kubotas over the years. I am looking forward to operating my own!
 
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Jchonline

Active member
Lifetime Member

Equipment
Kubota L6060, KX-040-4, M7060, RTV X1100C
Oct 28, 2018
762
202
43
Red Feather Lakes, CO
So I need a backhoe. The dealer told me he had ordered a BH4966 subframe kit earlier in the year and it would arrive in December, 2021, so I went ahead and paid for a new LX2610 and it was delivered based on the what the dealer said. When I checked on the parts, a week later, I was informed that the BH4966 is back ordered and will not be available until August 2022 and the sales person is now out with COVID! I need this equipment for a project that is starting in Jan of 2022. Any suggestions about my course of action?
Rent a mini excavator for the project. Talk to the manager the dealership and find out what’s going on with it. If they cant get it by Dec 2021 as was the original agreement…they need to do whatever it takes to find you another one. They just arent trying hard.
 

jimh406

Well-known member
Lifetime Member

Equipment
Kubota L2501 with R4 tires
Jan 29, 2021
852
555
93
Western MT
Maybe I’m wrong, but doesn’t the LX and L2501 use the same backhoe? If so, why can’t they move the backhoe to your LX.
 

Jchonline

Active member
Lifetime Member

Equipment
Kubota L6060, KX-040-4, M7060, RTV X1100C
Oct 28, 2018
762
202
43
Red Feather Lakes, CO
Thanks! I'm located near Bristol Virginia, so shipping is possible. I could also swap for a L2501 HST, which I believe would deliver the same performance as the LX2610.
A L size machine is VERY different than a LX (former B50 series). Much larger, heavier, less of a premium feel compared to the LX.