MX5200 HST recall

SidecarFlip · Apr 27, 2020

dochsml said:
Maybe I should hold my breath for the 2nd letter saying not to make any payments until it's fixed since I can't safely operate it.....

You may expire from lack of oxygen....

RoadmasterD · Apr 27, 2020

dochsml said:
Maybe I should hold my breath for the 2nd letter saying not to make any payments until it's fixed since I can't safely operate it.....

Lol, I mentioned that to the customer service rep when I called. She politely told me I would have to discuss that with Kubota Credit. She also said that she couldn't say if they would reimburse me for a tractor rental. I kind of felt sorry for her.

In all seriousness, it would be nice if Kubota would share what factual information they have so owners could make a personal judgement call as to the continued use (i.e. one known failure vs. ten known failures and a bad torque device at the factory).

Bmccolley · Apr 27, 2020

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whitetiger · Apr 27, 2020

dochsml said:
I got the same letter from Kubota on my L4701 HST. No recall # to reference or anything, just the serial # of my tractor and the phone # to call my dealer. Called my dealer and they said to let them make a few calls and they'd get back to me. They called me back and asked if I could send a scan of the letter to them. Apparently Kubota isn't communicating this very well to their dealers unless mine is special.

Its been posted on the Kubota Dealers web site in big bold writing for over 10 days now. I don't know how anyone could have missed it. It lists the PSB number which tells which models and serial numbers are affected.

budice81 · Apr 27, 2020

dam . put order in last week of feb for my 3560le with bh92 and still waiting on the mounting kit. now they prob gonna have to do the recall . man gettin tired of waiting for a tractor thats been tore apart.. grr

whitetiger · Apr 27, 2020

RoadmasterD said:
Lol, I mentioned that to the customer service rep when I called. She politely told me I would have to discuss that with Kubota Credit. She also said that she couldn't say if they would reimburse me for a tractor rental. I kind of felt sorry for her.

In all seriousness, it would be nice if Kubota would share what factual information they have so owners could make a personal judgement call as to the continued use (i.e. one known failure vs. ten known failures and a bad torque device at the factory).

Kubota releases information on a "Need To Know" basis.
Rule One = You do not need to know.

budice81 · Apr 27, 2020

got a link to that? Its been posted on the Kubota Dealers web site in big bold writing for over 10 days now. I don't know how anyone could have missed it. It lists the PSB number which tells which models and serial numbers are affected.

whitetiger · Apr 27, 2020

budice81 said:
got a link to that?

A link to what?

dochsml · Apr 27, 2020

Does anyone know if this is something that can damage the tractor? My understanding is that the worst case is the tractor will start rolling like it was put into neutral.

budice81 · Apr 27, 2020

Its been posted on the Kubota Dealers web site in big bold writing for over 10 days now. I don't know how anyone could have missed it. It lists the PSB number which tells which models and serial numbers are affected.

whitetiger · Apr 27, 2020

budice81 said:
Its been posted on the Kubota Dealers web site in big bold writing for over 10 days now. I don't know how anyone could have missed it. It lists the PSB number which tells which models and serial numbers are affected.

Its the Dealer Portal to Kubota, they would be logging into it every day. Every Kubota dealer uses it.

dochsml · Apr 27, 2020

whitetiger said:
Its the Dealer Portal to Kubota, they would be logging into it every day. Every Kubota dealer uses it.

So, 10 days ago this posted on the dealer portal? My dealer said that Kubota doesn’t yet have the “parts” to tighten the bolt and could be a week or two before they have the “parts”. Is there anything useful posted on this dealer portal? Seems like Kubota is still trying to figure out what to do. Probably not a small job if the have to tear into the tractor. Could be costly for them.

whitetiger · Apr 27, 2020

dochsml said:
So, 10 days ago this posted on the dealer portal? My dealer said that Kubota doesn’t yet have the “parts” to tighten the bolt and could be a week or two before they have the “parts”. Is there anything useful posted on this dealer portal? Seems like Kubota is still trying to figure out what to do. Probably not a small job if the have to tear into the tractor. Could be costly for them.

As stated before, The notice of Stop Sale and Stop Use was Posted at least 10 days ago when I first saw it. It states that there is the possibility of a bolt related to the hydro that may not be correctly torqued. The PSB number is listed that gives the Models and serial number ranges for affected units as determined so far. They may add more, no one knows.

The Repair has not been released so no one outside of the Corporate Offices knows what, and how to repair it yet.

Cathy Liebchen · Apr 28, 2020

whitetiger said:
As stated before, The notice of Stop Sale and Stop Use was Posted at least 10 days ago when I first saw it. It states that there is the possibility of a bolt related to the hydro that may not be correctly torqued. The PSB number is listed that gives the Models and serial number ranges for affected units as determined so far. They may add more, no one knows.

The Repair has not been released so no one outside of the Corporate Offices knows what, and how to repair it yet.

Can someone post the PSB number, models and serial number ranges of the affected units?

Cathy Liebchen · Apr 28, 2020

Here is a pic of the repair on a GL. Parts needed are 2 gaskets, sounds like the MX gaskets are available, the GL ones on back order. One poster said if the bolt loosens the HST will act like in neutral, so it may not be catastrophic failure issue

troverman · Apr 28, 2020

Cathy Liebchen said:
Here is a pic of the repair on a GL. Parts needed are 2 gaskets, sounds like the MX gaskets are available, the GL ones on back order. One poster said if the bolt loosens the HST will act like in neutral, so it may not be catastrophic failure issue

And that's not even a cab GL!

From what my dealer was telling me, it all depends upon the serial number. The dealer has a used 2018 MX on the lot they said they might be able to lend me while fixing my GL...just needed to check the serial number.

Bmyers · Apr 28, 2020

Cathy Liebchen said:
Can someone post the PSB number, models and serial number ranges of the affected units?

That sure would be nice.

dochsml · Apr 28, 2020

Cathy Liebchen said:
Here is a pic of the repair on a GL. Parts needed are 2 gaskets, sounds like the MX gaskets are available, the GL ones on back order. One poster said if the bolt loosens the HST will act like in neutral, so it may not be catastrophic failure issue

Thank you! This is what I was thinking but didn't know for sure. I'm ok with covering the brake pedal on my flat Texas ground as long as it's not going to damage the machine while I'm waiting on my dealer to get the parts.

Cathy Liebchen · Apr 28, 2020

Our 2019 delivered MX5800 just missed it (SN 55184); MX5800 affected units are SN 55887-56223. Yo can call Kubota with your model number and serial number and they can tell you if its affected; 888-458-2682

SidecarFlip · Apr 28, 2020

I 'missed it' by 15 years............

MX5200 HST recall

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