Not New, but can't reset password

[FTG-06b]

I switched over to Win10 last Dec. from Win7. I lost all my usernames and passwords, including but not limited to OTT. I tried to get my password reset using the PR feature about 2 dozen times - no e-mail, no joy.

Hence, I reregistered with new (but similar) username and new e-mail.

I'd appreciate a password reset for my old username sent to my new e-mail address.

Who wants to help?

Thanks

FTG-06b aka FTG-05.

 

[Kennyd4110]

Have you looked in your spam folder for the emails?

 

[FTG-06b]

Of course.

 

[Kennyd4110]

Of course.

You’d be surprised how many people don’t do that, I get emails everyday asking for tracking information, and 9 times out of 10 they’re in their spam folder, and they never looked.

 

[North Idaho Wolfman]

I've sent a message to the boss!

 

[FTG-06b]

You’d be surprised how many people don’t do that, I get emails everyday asking for tracking information, and 9 times out of 10 they’re in their spam folder, and they never looked.

Typical action:

Send the PR link
Sit there and watch my e-mail account for several hours while working - nothing
Search e-mail both by date and account (I assume it's some form of OTT) - nothing

That e-mail account is and has been hacked in the past, hence why I don't use it anymore. The e-mail under this username is my new e-mail address.

Thanks,

 

[FTG-06b]

I've sent a message to the boss!

Thanks!

 

[North Idaho Wolfman]

Are you using the same email to reset as you did to set it up?
If not there is your issue in why you can't do it yourself.

You need control of the account to change things like the email address and password.

The forum owner can do a reset without you having control.

 

[FTG-06b]

Are you using the same email to reset as you did to set it up?
If not there is your issue in why you can't do it yourself.

You need control of the account to change things like the email address and password.

The forum owner can do a reset without you having control.

The e-mail address that I'm sending the PR request to is the same one I used to sign up on OTT back in 2013.

It's the e-mail address associated with FTG-05.

 

[North Idaho Wolfman]

The e-mail address that I'm sending the PR request to is the same one I used to sign up on OTT back in 2013.

It's the e-mail address associated with FTG-05.

Ok,
Part of the issue could be caused from when the forum changed software, it messed with some of the info that is used for the reset so you probably caught in a hidden loop.
Give it a bit, and it should get worked out.

 

[xrocketengineer]

He probably tried to reuse the password.

 

[Mr. K]

Hey there sorry for the delay getting back to you. Check your email for a password update.

 

[FTG-05]

Got it and i'm in! Kill the unnecessary FTG-06b username. Thanks!